Telluride HybridCustomer Testimonials
Friendly, fast service. Clean dealership. Comfortable waiting area. Love how they text the progress of my service
Always receive excellent and fast service! Very friendly staff and trustworthy 🙂 Best dealership service I’ve ever experienced!
I recommend Beavercreek Kia. Brad was my service rep this time. He is good at customer service, and the dealership is clean and well organized. My 2024 Sportage gets honest care.
They were very helpful, but my paperwork was done wrong and I need to go back and redo some of it. Those are miles on my lease that I shouldn’t have to be using.
They were very quick and helpful in explaining the work they did to my minivan. Thank you!
Collin was super helpful and knowledgeable about the car I wanted to purchase. Super nice!
This was a great buying experience. Amanda was prompt in replying to my request and made the process painless.
The buying process was so easy! Ashton was great showing me everything in the car that I needed to know. I highly recommend going to Kia of Beavercreek.
I always receive excellent service from their service team. I have a dealership close to my house but I drive extra miles just to go to this one.
Kia of Beavercreek no hassle no games. Rob was great on the sale. Terrill was great making the sale happen and making sure all went smooth. Finance was quick, easy, and less paperwork than I have previouly experienced.
Kia of Beavercreek was no hassle and no pressure. It made for an easy, stress free and positive car buying experience!
I actually look forward to my regular maintenance activities at this dealership. Their waiting room is great for working remotely and the coffee machine is great (though they took away the specialty coffees). Service advisors are rational, realistic and knowledgeable. Technicians are very thorough. I keep going back!
Sales Consultant,Demarco,Garrison, was very knowledgeable and informative about the 2026 Kia Sportage, I think the most knowledgeable of any sales people I've encountered over the years. He could answer any question I had. Everyone I had contact with at the dealership was friendly and helpful.
This is a no nonsense dealership with honest fair pricing. The folks were helpful and explained the entire process.
One of the best dealerships I have ever been to! The service is always great. I get in and out within great time, doesn’t take a lot of time out of my day. I trust them with my car going in for an oil change, they don’t come back with a long list of problems my car has. They treat the problem and only the problem is really appreciate that!
Best service experience I’ve ever had at a dealership! Friendly, quick and professional with a clean waiting room …we will absolutely be back!
Dave who runs the service department is always kind, professional, and punctual. Any issue I’ve ever ran into he will iron out at his best ability. Highly recommend going to see him.
Excellent service thanks to Terrell and his team. I’m very satisfied! I’m enjoying my 2027 vehicle.
Professional, no pressure, seamless,,knowledgeable,friendly, attentive, . Aston was a real pleasure to work with.
Just had a baby so we needed a family minivan. Found a 2026 KIA Carnival at this dealership that fit the bill perfectly. We had a terrific service experience from the very beginning. When I reached out to schedule a test drive we had multiple people respond and were able to schedule a test drive on a weekend afternoon. Including the test drive, questions, and financing we were out the door in under 2 hours. And the follow up support has been great as well. Working with Ashton was especially great and I'd highly recommend working with this dealership overall. We ... Read More DealerRater - Jul 20, 2026
THIS RATING IS FOR SERVICE, AND THEIR SERVICE TEAM. ITS THE REASON WHY I STILL HAVE MY TELLURIDE AFTER 109,000 MILES. I OWE THEM A DOZEN CINNAMON ROLLS FOR THEIR STELLAR SERVICE, SHOUT OUT TO MY GUY BRAD FOR BEING THE OG. HIS KINDNESS GOES A LONG WAY. HE SHOULD GET HIS OWN DOZEN CINNAMON ROLLS.
They were extremely nice and attentive and not condescending. The place was clean and tidy. The wait wasn't long and all my concerns were addressed.
Once again received superb service from the service department and Brad in particular. From the time we check in until the time we are ready toleave we get text message updates. KIA of Beavercreek is and always will be our go to service center for all our maintnenace needs. Thank you KIA of Beavercreek !!!!
Friendly service department. They give out free car wash coupons. They provide status on the service.
Kia of Beavercreek Service Department has been the best (as usual). But this time they disappointed me. All the requested service was not completed. Plus I was not e-mailed when my car was complete.
I appreciate the reminders to schedule service and text updates about recommendations for needed repairs that I can reference later
The purchasing process was easy. I knew what I wanted and they had it! Since then, the service has been great and I'm grateful for a safe, reliable car AND a service station that takes care of me!
I have been going to Kia of Beavercreek for all my service needs. They are always professional and get me out of there in less than an hour for routine service visits.
Helpful, courteous and respectful. A good combination. Much better than the Kia dealership where we bought the vehicle.
The salesman was very thorough in explaining the features on the car and was willing to help if I had any questions after I got it home.
The buying experience at Kia was great! The staff was knowledgeable and helpful. The overall experience went smoothly and we are thrilled with our new cars! Amanda was exceptional to work with!
I was very disappointed with the service I received. After the diagnostic I was told I needed a part installed and it could be done in a day and the car was safe to drive until then. Once the part arrived, I called for an appointment and SPECIFICALLY asked for a day that it could be completed in the same day. I dropped it off and handed the keys to one of the service managers the evening before my appointment. I heard nothing from them on the day of my appointment but received an email saying I missed my appointment. ... Read More DealerRater - May 23, 2026
Kia of Beavercreek has taken excellent care of my cars since 2020. Their service department is top notch. The service team is always courteous and mindful of my time, keeping my Telluride running like a champ!
Always polite and courteous in the service department. Very good job explaining the work that needs done and follows up with a text with a video. I did not purchase my Kia there but will always have Kia of Beavercreek service my car.
We worked with Amanda to purchase our Kia Carnival Hybrid. She was perfect for us. She and Kia of Beavercreek made the trade in of our vehicle and purchase of the new one so incredibly easy and painless.
Started on time, did a through vehicle and completed my work request in time allotted. Thank You, Bill
I’m a returning Kia customer and traveled several hours out of town to purchase a brand‑new vehicle, with the transaction scheduled and most paperwork completed digitally in advance. Unfortunately, the experience at Kia of Beavercreek fell well below expectations.
Despite advance coordination, the sales representative was unprepared when I arrived. I was assured prior to travel that all‑weather floor mats were available and included, only to be told at delivery that they had not yet arrived—despite knowing I live hours away and would not be returning easily. I had to escalate to management to get these ... Read More DealerRater - May 8, 2026
I arrived early to my appointment and the staff was so helpful and got me in early! Very nice ! They answered my questions! Great customer service
I like taking my car to Kia of Beavercreek. They are efficient, and the team is professional and helpful.
Very friendly- quick service! The waiting room is pleasant and inviting. I will be back for all my Kia service.
Dealership addressed the engine issues in a timely manner after explaining my predicament. Much faster than other Kia dealers were telling me they could get it in for service.
The service department at this dealership is next level! They always provide great customer service and ensure that all your needs are met and all your questions are answered. Additionally, the service department manager always makes himself available to customers for questions and concerns, and does a fantastic job of ensuring that any problem customers may have with their vehicles are resolved.
They were very helpful and quick. They kept me updated on my service in real time.
I experienced fast and friendly service during my routine maintenance appointment. The waiting area was clean and had water bottles and coffee available, as well as snacks you are able to purchase.
As usual the experience was very positive. Communication was excellent and the service was completed in a timely manner
Friendly staff, quick service. They made buying my car an easy process and I would recommend them to anyone.
Everyone is always pleasant and professional. Highly recommend to anyone looking for a new car!
They did an amazing job. I was in and out very fast. The staff did well.
Wonderful service! First time buyer with Kia and now I am never turning back. Great and quick service.
My service was quick and simple! The people kept me updated and were super courteous.
Demarco did a fantastic job with helping me purchase my new 2026 Kia K4! He made buying a new car so easy and stress free! I absolutely love my new car! Thank you again!
Quick appointments, alwsys on time, quick servicd. Identify any work that need to be done now and in the near future
Outstanding service from walking in the door to leaving with a new lease. I have used the service dept with previous cars and feel the same way about them. Thank you!
Being from Cleveland, Ohio three hours away is tough when dealing with my daughters Kia Sorrento but Dave from Service stepped up took care of everything. He was wonderful and I am so completely satisfied with everything that that Kia did for us, it took pressure off of me knowing Dave was taken care of everything and I’d like to thank him and Kia a Beavercreek for a job well done!
Every part of the car buying process was simple and transparent! Sales and finance people were all great to work with.
Great people. Very easy to deal with. No issues with the purchase. I would recommend them to anyone.
Always receive outstanding service at this dealership. The service department is great as are the mechanics that service the vehicles. Brad at the service check-in counter checks me in all the time and is great to work with. We've purchased two vehicles from this dealership and will be purchasing what will probably be our last car in the next 3 to 4 years. I've worked with two other Kia dealerships in the Dayton area and the Beavercreek dealership is head and shoulders above the rest !
Kia of Beavercreek takes care of us every time we walk in. Collin specifically does a great job for us and is the main reason we keep coming back!
Making an appointment was quick and easy. I got to talk with a real person which is very unusual. The service I received was quick and the waiting room was very nice
This dealership offers great service every time I get my oil changed! I typically stay in the dealership and wait because they are so quick and efficient. I experience great customer service every time as well.
Great experience with Kia of Beavercreek! Demarco helped me and made the whole process smooth and easy!
They have the best Service Staff. Always very thorough in reviewing my issues and very professional!! This is the only place I use for service.
I purchased a 27 telluride sxp xpro and a fully loaded 26 awd k5 from here and can say they make the buying experience great. Collin and Terril have made me a repeat customer as this is my 3rd purchase from them in just over a year.
I had a very pleasant experience. There was no pressure to make the purchase. Thank you.
They got my new engine ordered and installed in a timely manner. The engine runs smoothly.
It's always an amazing experience with Kia of Beavercreek Service center. In and out and efficient work! I will always trust them with my vehicle..
We recently had another oil change at Kia of Beavercreek Service Department, and once again the service department was fantastic. We’ve serviced our car here exclusively for the past four years and have had zero issues the entire time.
The team is always friendly, professional, and on-time, which makes the process easy and efficient. Our Service Advisor, David Peters, consistently does a great job—he walks us through the oil change and inspection sheet, explains any recommendations, and answers our questions clearly. The entire team of Service Advisors and service techs are fantastic.
Kia of Beavercreek is reliable and ... Read More DealerRater - Feb 12, 2026
What an outstanding experience buying our 2027 Telluride. CJ was amazing, and was always there to respond to my calls, emails, and messages. The entire team treated us like family, going out of their way to help us buy the car we wanted, if you haven’t visited Kia of Beavercreek, do yourself a favor and stop in on your next purchase. Trust me when I say, they are far and away the best Kia dealership in the area. We know because we visited several…..no comparison. We will always go back! Thank you to the entire team!
Very helpful and informative. The employee even started my car for me because I left my coat in my husband's car.
The service center was very polite and clean, they were fast and gave me some recommendations on some maintenance items that should be addressed, but were not pushy about it. They give a free coupon for a car wash since they do not have a wash there.
Easy process from start to finish; agreeded on numbers over email, came in to test drive, and signed papers that afternoon
Full 60000 mile service plus. All work done right and faster than expected. Parts returned (spark plugs and pcv valve) as requested. Estimate $ and bill exactly matched. Plus a car wash!
The service center was very polite and clean, they were fast and gave me some recomondations on some maintnence items that should be adressed. Will definetly be going back.
Received a letter offering a free ignition upgrade to fight theft for our 2021 Kia Forte. Called dealer, told them what it was for. They scheduled appointment about 5 days in advance. Had to make special arrangements to get to the appointment. Showed up and was told that they didn't have the part. They ran out. You'd think with AI they could have a built in inventory reorder system to make sure they always have parts they need. Big inconvenience. Customer Disservice. We'll see if they actually call back and reschedule us when they get the part, or if ... Read More DealerRater - Jan 13, 2026
I can’t say enough about Kia of Beavercreek's service department. Staff is so courteous and fast and doesn’t try to sell me something I don’t need which I truly appreciate! I always wait for my services and I am in and out quickly. I wouldn’t go anywhere else!
Always treat me right. Are fair and pragmatic and have a great waiting room area!
Everyone was very polite, professional and I would recommend Kia of Beavercreek to anyone interested in purchasing a vehicle
The service I received was Fast & friendly. I did not feel pressured to get service done I did not need.
CJ at Kia of Beavercreek was down to earth and easy to work with. Not like most salesman. Told him what we were working with and after talking to his superior we were able to make a deal. 10/10 experience and highly recommend giving CJ a visit at Kia of Beavercreek. We absolutely love our new Telluride!
Great dealership, I purchased my vehicle here and continue to return for its routine maintenance. A major point that stands out is, my most recent service, the technician accidentally did very minor damage to one of my wheels during the tire rotation. It was so minor I probably would have never noticed it but the technician and the dealership were so completely honest they not only informed me but also replaced my wheel free of charge. That kind of upfront honesty is very rare and very appreciated.
I had a great experience at Kia of Beavercreek. CJ answered all my questions and concerns, and Kaeko was wonderful helping me with the finance side of buying a car. I love my new SPORTAGE!
I didn’t buy my car at this dealer but I wish I had! Excellent service even without the sale.
I bought my car at this dealership. So when it was time to service my vehicle I chose to give it a try though. The maintenance service was very easy to book online with straight forward upfront cost. The team was friendly and professional. They answered all my questions. I will highly recommend this dealership.
Excellent! They made buying a car fun! Jay was extremely knowledgeable. I would highly recommend them.
Prompt response when I pulled into dealership. Service Mgr. was attentive and previewed the services about to be performed. After a short wait in the lounge with complimentary coffee and water, service was complete. Oil change and tire rotation were all my Telluride needed. A full inspection confirmed that no other services were required. Overall, a very satisfactory visit to Kia of Beavercreek.
Always prompt, accurate service. Never up-charged for things you don’t need. I appreciate the safety inspections they conduct each time I take my car in. Keep up the great work!
Amazing Service Department and waiting area. I highly recommend for your vehicle services and purchases.
DeMarco at Kia of beavercreek was awesome. He helped me get the perfect car when another salesman dropped the ball. It was an excellent experience!
Dealership was extremely professional. I love my vehicle and I was in and out in less than an hour. Mr. Demarco Garrison will make your car buying experience seem like your dealing with a friend more than a salesperson.
Great staff! All friendly and willing to work to make you happy! Will definitely referr
Everyone was friendly, the service was quick. I waited for my vehicle and they have a nice clean lounge with drinks and popcorn. I enjoy that they send updates throughout the process and text.
Service techs are always nice and polite. So far good service for my new Kia. Had a minor issue on a seat assembly. Was fixed promptly and efficiently.
Everyone is friendly, the service is fast and they make the whole process super easy. I enjoy that they send updates throughout the process and text images of other items needing fixed
Kia of Beavercreek was very friendly, nice and clean facility. Fast service, courteous and knowledgeable
It’s always a pleasure working with and bringing SUV into Kia of Beavercreek Service Center, they do a great job!
Our Salesman Jay was super attentive, friendly and accommodating. Terrell and Kaeko made it a smooth process getting everything finalized. A very good overall experience!!
Greater service from David in the service dept. Treated with respect and taken care of on every visit
Always an easy process in the service department. Fast, clean, complementary drinks. Great service at this location.
The best experience I’ve ever had when buying a new car. A special thanks to CJ for his professionalism.
They were very understanding and had the job done when they said and didn’t add anything else
