Customer Testimonials
Very professional and courteous. Keep me informed of all work being done. Had clean waiting area.
Service people are very friendly. Repairs are done in a timely manner. They have taken good care of our car.
Your call in system is bad. It took me the first day 4 hours to get to talk to the service department. The second day I never got connected to the service department. When I picked up my car the service person was very helpful at the dealership. You need to work on the phone system.
Kia of Beavercreek has consistently given me fast, friendly service. Even my experience buying a car was stress-free with no pressure. I would definitely recommend Kia of Beavercreek to my friends and family.
Kia folks were 1st rate -- I received info on my car within an hour or 2 that was spot on... Fixed within a 1 or 2.... including new tires.... Like in the past, I would have no issue taking car to them -- reasonable pricing as well.
Experience was top-notch! Chad was awesome and so helpful! Thank you for everything!
Service check-in was quick and car problem solved. Manager willing to take time explaining functions on my new car.
Kia Beavercreek! Great customer service, knowledgeable, and Joe is the very best at his job!!! Love you guys, keep up the great work!
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Tommy provided superior customer service! Highly recommended and I will be returning to him for future service
Despite a clear backlog of repairs, these mechanics went above and beyond to get my 2011 Soul into a repair bay for diagnostics, reassuring me that the repair was not catastrophic (financially). I had to wait my turn for the repair to be started, but I wasn't dreading the phone call for days.The staff are friendly and efficient, even when they are busy, and I am more than happy with my service experience.
From the time I walked in to Kia of Beavercreek to the time I picked up my car the service was spectacular! I highly recommend them!
Everyone was great! Garth took care of everything from start to finish. I'd highly recommend this place.
Facility was spotless and the personnel in were pleasant and efficient. I came in for a re-call and it was addressed and completed in 18 minutes! I will definitely come back after this first encounter.
Professional, on time, friendly staff.
I was in the market for a new hybrid and checking all of the dealerships around the Hamilton, Ohio area. When I expanded my search, Kia of Beavercreek what's listed as having a vehicle I might be interested in. I inquired about the vehicle, found out that they were not gouging on the price because of limited supply so I went and took a test drive, and was driving my new Kia Niro home within two and a half hours. This was one of the fastest, easiest, and pain-free car buying experiences I've had in my life. Great ...
1000% PURCHASE YOUR CAR HERE!! NAS was fantastic to work with and made magic happen! If you're looking to buy a kia come to the kia of Beavercreek and ask for NAS!
We had a great experience. Salesman was on the new side, but wasn't pushy at all and if it was a question he wasn't 100% on he went and asked. They worked well with giving us a fair value our trade in and we left purchasing a new 2023 vehicle. After having a disappointing experience at a large dealership earlier in the day, this is what buying should be like. Thanks, Al.
The employees were very friendly and helpful. Also very quick service
Excellent! Quick, easy transaction. Cody was extremely helpful and knowledgeable! Highly recommended!
Jason Husted was remarkable as he assisted in servicing our car. He was timely and had great communication while the car was being serviced. Beyond happy with our experience
Incredibly friendly staff who take great care of you and your car and decently priced. I especially love that they’re service member friendly, and even have a few veterans working for them too. Overall a great experience and I don’t hate getting my car serviced here.
Excellent service
They were able to get us in without appointment when another dealership tried to say that even looking at my vehicle would take 4-6weeks. They were very thorough & helpful.
Collin was great! He took the time to get me into a car same day and the entire team is knowledgeable as well as courteous!!!
Always quick and efficient. I’m always taken care of by friendly and professional staff. Love my KIA!
Very quick process, Carl was great!
I came to Kia to get my 60,000 mile service done, it took a while, but I was satisfied with the service I received. I have had to come back up to the Kia of Beavercreek, two more times since the in the past two weeks, I have waisted gas and time. I hope my experience gets better.
I had a bad experience the first time I was there but Matt and Jeff made it a point to help. They are both top in their respected areas. They treated me with respect and went above and beyond to try to resolve the situation. I truly appreciate them and will be back to buy from Matt.
Very good service and customer service. Service guy told me about customer points. Am very happy with the outcome. Thank you
A couple people really went above and beyond to help us with our purchase. Joe was one of the people and the new younger gentleman.
was very pleased with the service we received , didnt take very long to get out approval for our new kia sportage love it thanks to chad for all his help
Went in for 1st oil change on my daughter's vehicle. Given estimate of 45 mins and only a few mins past that when my vehicle was ready to go. I like the two options for customer waiting inside and seems to be a great group working there. 😄
Kia of Beavercreek provided outstanding service in the purchase of our new car. The entire staff were accommodating and it was one of the quickest car deals I have experienced. Cody did a great job working through the deal as well as showing us the car features. I would definitely go to Kia if Beavercreek for future car needs.
Overall, my experience was exceptional! The staff was kind and listened to my auto concerns with care. Chuck was kind and explained in detail what was going on with my vehicle. After testing and repair, my vehicle is responding well and this experience has provided me with hope and confidence with this dealership when I take my vehicle to get serviced in the future.
I had an okay experience. I ordered a new vehicle, and communication was sparse unless I reached out for status. The vehicle was extended a few weeks which I understood. When the vehicle arrived and I went in to complete the purchase, three items were missing from my "custom" build. I was not notified of this beforehand, only when I went to purchase the vehicle. The communication could be improved upon. It felt like a transactional purchase or my order was taken, not a relationship sale. I love the vehicle, but the vehicle sold itself.
Excellent service overall, and we enjoyed the help and assistance Cody provided through-out the entire transaction!
i go here for needed repair/recall work and they are always quick and friendly
They always give great service. They know me when I walk in the door. Always courtesy. When I’m given an estimate and they find that I need something else done they check with me first before they perform and other work. I like going to Kia of Beavercreek for my service any day!
MARK the service manager at the desk was very knowledgable and accommodating. He not only helped get the car in on time but made sure it was completed earlier than expected. He called before the repair was complete to ask if it were alright if the color was not white but black. The car came back finished and delivered. He also told me of a recall for underbody work.
Worked with Robert in securing and getting a new Telluride. Best dealership experience I have had.
The service staff was professional and treated us well. Issues were explained, questions were answered, and options were offered. I felt no pressure. I also appreciate that they gave me time to think through and explore options. We sat down with the service manager to discuss the car. He was very informative and easy to talk with. We were satisfied with the service we received and would not hesitate to return.
Fast service!
I've had problems with the huber and dayton mall kia and thos one is by far so much better. And Cody helped me and he was amazing! I recommend coming to this one!
Staff is always friendly. Recommend this dealership for all auto needs.
Service was good, wife likes her car.
Great place, very helpful and knowledgeable. Kept me updated On a full engine replacement.
My salesman took his time with me,and answered all my questions. He even took me to the service department and introduced me to the service manager so that I would be somewhat familiar with the process when I come in.
Had a great experience at Kia of Beavercreek. I had a recall on my Seltos and they contacted me for an appointment. I was able to quickly get in to have it corrected. It was done before the time allotted. The staff is very professional and helpful. Thanks for a great job.
Mark was absolutely amazing in the service shop. I could have talked to him all day lol. Knowledgeable and helped pick the right services and pricing. Much faster than expected too!
Reid, online sales, is amazing, got me what I wanted at a great price. Every other dealership was marking up their cars due to the shortage. Not these guys! It was worth the drive to Nashville! Thanks Reid and Downtown Hyundai.
Pleasant service staff, timely service. Friendly, from the time I arrived until I left Will plan on my next service @ this location
Easiest car purchase in my life, Robert made the while process simple and easy. Got an apporval amount l, went in knowing what amount I could afford and what down payment I needed and picked the vehicle I wanted.
Customer service team was very pleasant, through and friendly Service was timely and reasonable. Overall I will definitely continue to go back to this dealership.
Jimmy C. was very helpful with fixing my son’s car. He provided excellent customer service.
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