Telluride HybridCustomer Testimonials
I appreciate the reminders to schedule service and text updates about recommendations for needed repairs that I can reference later
The purchasing process was easy. I knew what I wanted and they had it! Since then, the service has been great and I'm grateful for a safe, reliable car AND a service station that takes care of me!
I have been going to Kia of Beavercreek for all my service needs. They are always professional and get me out of there in less than an hour for routine service visits.
Helpful, courteous and respectful. A good combination. Much better than the Kia dealership where we bought the vehicle.
The salesman was very thorough in explaining the features on the car and was willing to help if I had any questions after I got it home.
The buying experience at Kia was great! The staff was knowledgeable and helpful. The overall experience went smoothly and we are thrilled with our new cars! Amanda was exceptional to work with!
I was very disappointed with the service I received. After the diagnostic I was told I needed a part installed and it could be done in a day and the car was safe to drive until then. Once the part arrived, I called for an appointment and SPECIFICALLY asked for a day that it could be completed in the same day. I dropped it off and handed the keys to one of the service managers the evening before my appointment. I heard nothing from them on the day of my appointment but received an email saying I missed my appointment. ... Read More DealerRater - May 23, 2026
Kia of Beavercreek has taken excellent care of my cars since 2020. Their service department is top notch. The service team is always courteous and mindful of my time, keeping my Telluride running like a champ!
Always polite and courteous in the service department. Very good job explaining the work that needs done and follows up with a text with a video. I did not purchase my Kia there but will always have Kia of Beavercreek service my car.
We worked with Amanda to purchase our Kia Carnival Hybrid. She was perfect for us. She and Kia of Beavercreek made the trade in of our vehicle and purchase of the new one so incredibly easy and painless.
Started on time, did a through vehicle and completed my work request in time allotted. Thank You, Bill
I’m a returning Kia customer and traveled several hours out of town to purchase a brand‑new vehicle, with the transaction scheduled and most paperwork completed digitally in advance. Unfortunately, the experience at Kia of Beavercreek fell well below expectations.
Despite advance coordination, the sales representative was unprepared when I arrived. I was assured prior to travel that all‑weather floor mats were available and included, only to be told at delivery that they had not yet arrived—despite knowing I live hours away and would not be returning easily. I had to escalate to management to get these ... Read More DealerRater - May 8, 2026
I arrived early to my appointment and the staff was so helpful and got me in early! Very nice ! They answered my questions! Great customer service
I like taking my car to Kia of Beavercreek. They are efficient, and the team is professional and helpful.
Very friendly- quick service! The waiting room is pleasant and inviting. I will be back for all my Kia service.
Dealership addressed the engine issues in a timely manner after explaining my predicament. Much faster than other Kia dealers were telling me they could get it in for service.
The service department at this dealership is next level! They always provide great customer service and ensure that all your needs are met and all your questions are answered. Additionally, the service department manager always makes himself available to customers for questions and concerns, and does a fantastic job of ensuring that any problem customers may have with their vehicles are resolved.
They were very helpful and quick. They kept me updated on my service in real time.
I experienced fast and friendly service during my routine maintenance appointment. The waiting area was clean and had water bottles and coffee available, as well as snacks you are able to purchase.
As usual the experience was very positive. Communication was excellent and the service was completed in a timely manner
Friendly staff, quick service. They made buying my car an easy process and I would recommend them to anyone.
Everyone is always pleasant and professional. Highly recommend to anyone looking for a new car!
They did an amazing job. I was in and out very fast. The staff did well.
Wonderful service! First time buyer with Kia and now I am never turning back. Great and quick service.
My service was quick and simple! The people kept me updated and were super courteous.
Demarco did a fantastic job with helping me purchase my new 2026 Kia K4! He made buying a new car so easy and stress free! I absolutely love my new car! Thank you again!
Quick appointments, alwsys on time, quick servicd. Identify any work that need to be done now and in the near future
Outstanding service from walking in the door to leaving with a new lease. I have used the service dept with previous cars and feel the same way about them. Thank you!
Being from Cleveland, Ohio three hours away is tough when dealing with my daughters Kia Sorrento but Dave from Service stepped up took care of everything. He was wonderful and I am so completely satisfied with everything that that Kia did for us, it took pressure off of me knowing Dave was taken care of everything and I’d like to thank him and Kia a Beavercreek for a job well done!
Every part of the car buying process was simple and transparent! Sales and finance people were all great to work with.
Great people. Very easy to deal with. No issues with the purchase. I would recommend them to anyone.
Always receive outstanding service at this dealership. The service department is great as are the mechanics that service the vehicles. Brad at the service check-in counter checks me in all the time and is great to work with. We've purchased two vehicles from this dealership and will be purchasing what will probably be our last car in the next 3 to 4 years. I've worked with two other Kia dealerships in the Dayton area and the Beavercreek dealership is head and shoulders above the rest !
Kia of Beavercreek takes care of us every time we walk in. Collin specifically does a great job for us and is the main reason we keep coming back!
Making an appointment was quick and easy. I got to talk with a real person which is very unusual. The service I received was quick and the waiting room was very nice
This dealership offers great service every time I get my oil changed! I typically stay in the dealership and wait because they are so quick and efficient. I experience great customer service every time as well.
Great experience with Kia of Beavercreek! Demarco helped me and made the whole process smooth and easy!
They have the best Service Staff. Always very thorough in reviewing my issues and very professional!! This is the only place I use for service.
I purchased a 27 telluride sxp xpro and a fully loaded 26 awd k5 from here and can say they make the buying experience great. Collin and Terril have made me a repeat customer as this is my 3rd purchase from them in just over a year.
I had a very pleasant experience. There was no pressure to make the purchase. Thank you.
They got my new engine ordered and installed in a timely manner. The engine runs smoothly.
It's always an amazing experience with Kia of Beavercreek Service center. In and out and efficient work! I will always trust them with my vehicle..
We recently had another oil change at Kia of Beavercreek Service Department, and once again the service department was fantastic. We’ve serviced our car here exclusively for the past four years and have had zero issues the entire time.
The team is always friendly, professional, and on-time, which makes the process easy and efficient. Our Service Advisor, David Peters, consistently does a great job—he walks us through the oil change and inspection sheet, explains any recommendations, and answers our questions clearly. The entire team of Service Advisors and service techs are fantastic.
Kia of Beavercreek is reliable and ... Read More DealerRater - Feb 12, 2026
What an outstanding experience buying our 2027 Telluride. CJ was amazing, and was always there to respond to my calls, emails, and messages. The entire team treated us like family, going out of their way to help us buy the car we wanted, if you haven’t visited Kia of Beavercreek, do yourself a favor and stop in on your next purchase. Trust me when I say, they are far and away the best Kia dealership in the area. We know because we visited several…..no comparison. We will always go back! Thank you to the entire team!
Very helpful and informative. The employee even started my car for me because I left my coat in my husband's car.
The service center was very polite and clean, they were fast and gave me some recommendations on some maintenance items that should be addressed, but were not pushy about it. They give a free coupon for a car wash since they do not have a wash there.
Easy process from start to finish; agreeded on numbers over email, came in to test drive, and signed papers that afternoon
Full 60000 mile service plus. All work done right and faster than expected. Parts returned (spark plugs and pcv valve) as requested. Estimate $ and bill exactly matched. Plus a car wash!
The service center was very polite and clean, they were fast and gave me some recomondations on some maintnence items that should be adressed. Will definetly be going back.
Received a letter offering a free ignition upgrade to fight theft for our 2021 Kia Forte. Called dealer, told them what it was for. They scheduled appointment about 5 days in advance. Had to make special arrangements to get to the appointment. Showed up and was told that they didn't have the part. They ran out. You'd think with AI they could have a built in inventory reorder system to make sure they always have parts they need. Big inconvenience. Customer Disservice. We'll see if they actually call back and reschedule us when they get the part, or if ... Read More DealerRater - Jan 13, 2026
I can’t say enough about Kia of Beavercreek's service department. Staff is so courteous and fast and doesn’t try to sell me something I don’t need which I truly appreciate! I always wait for my services and I am in and out quickly. I wouldn’t go anywhere else!
Always treat me right. Are fair and pragmatic and have a great waiting room area!
Everyone was very polite, professional and I would recommend Kia of Beavercreek to anyone interested in purchasing a vehicle
The service I received was Fast & friendly. I did not feel pressured to get service done I did not need.
CJ at Kia of Beavercreek was down to earth and easy to work with. Not like most salesman. Told him what we were working with and after talking to his superior we were able to make a deal. 10/10 experience and highly recommend giving CJ a visit at Kia of Beavercreek. We absolutely love our new Telluride!
Great dealership, I purchased my vehicle here and continue to return for its routine maintenance. A major point that stands out is, my most recent service, the technician accidentally did very minor damage to one of my wheels during the tire rotation. It was so minor I probably would have never noticed it but the technician and the dealership were so completely honest they not only informed me but also replaced my wheel free of charge. That kind of upfront honesty is very rare and very appreciated.
I had a great experience at Kia of Beavercreek. CJ answered all my questions and concerns, and Kaeko was wonderful helping me with the finance side of buying a car. I love my new SPORTAGE!
I didn’t buy my car at this dealer but I wish I had! Excellent service even without the sale.
I bought my car at this dealership. So when it was time to service my vehicle I chose to give it a try though. The maintenance service was very easy to book online with straight forward upfront cost. The team was friendly and professional. They answered all my questions. I will highly recommend this dealership.
Excellent! They made buying a car fun! Jay was extremely knowledgeable. I would highly recommend them.
Prompt response when I pulled into dealership. Service Mgr. was attentive and previewed the services about to be performed. After a short wait in the lounge with complimentary coffee and water, service was complete. Oil change and tire rotation were all my Telluride needed. A full inspection confirmed that no other services were required. Overall, a very satisfactory visit to Kia of Beavercreek.
Always prompt, accurate service. Never up-charged for things you don’t need. I appreciate the safety inspections they conduct each time I take my car in. Keep up the great work!
Amazing Service Department and waiting area. I highly recommend for your vehicle services and purchases.
DeMarco at Kia of beavercreek was awesome. He helped me get the perfect car when another salesman dropped the ball. It was an excellent experience!
Dealership was extremely professional. I love my vehicle and I was in and out in less than an hour. Mr. Demarco Garrison will make your car buying experience seem like your dealing with a friend more than a salesperson.
Great staff! All friendly and willing to work to make you happy! Will definitely referr
Everyone was friendly, the service was quick. I waited for my vehicle and they have a nice clean lounge with drinks and popcorn. I enjoy that they send updates throughout the process and text.
Service techs are always nice and polite. So far good service for my new Kia. Had a minor issue on a seat assembly. Was fixed promptly and efficiently.
Everyone is friendly, the service is fast and they make the whole process super easy. I enjoy that they send updates throughout the process and text images of other items needing fixed
Kia of Beavercreek was very friendly, nice and clean facility. Fast service, courteous and knowledgeable
It’s always a pleasure working with and bringing SUV into Kia of Beavercreek Service Center, they do a great job!
Our Salesman Jay was super attentive, friendly and accommodating. Terrell and Kaeko made it a smooth process getting everything finalized. A very good overall experience!!
Greater service from David in the service dept. Treated with respect and taken care of on every visit
Always an easy process in the service department. Fast, clean, complementary drinks. Great service at this location.
The best experience I’ve ever had when buying a new car. A special thanks to CJ for his professionalism.
They were very understanding and had the job done when they said and didn’t add anything else
Brad was awesome at helping me to get my scheduled maintenance and my key fob programmed in the same appointment. Ryan did a fantastic job! Thank you team on keeping me notified of things that need to be handled. I don’t worry about my vehicle because these guys are awesome!
I was very happy with my purchase of our Kia soul. Thank you. CJ was our sales person
Appointment was easy to schedule online. Reminders were sent. Recommended service options were explained. Expectations were established and met! Nice people.
The service department was fast and courteous. My appointment was at 9:50, the car was in the service bay by 10:00, and the sevice was complet by 10:30.
Service department has improved %1000 over what it was 2 years ago. Major improvement all around.
I wouldn't go to any other dealer. The service is top tier. They are always fast, professional and leave me worry free.
Brad kept me very informed as to what the service department was doing to my Kia Sportage by texting me. I have sat in other dealerships for hours without knowing if my car was being processed or not. It only took about a half hour to change the oil and rotate the tires which I feel is very reasonable.
It was an excellent service. They were very polite and supportive. Thanks, Kia of Beavercreek!
CJ in sales was great for both of our Kia sales and we highly recommend Kia of Beavercreek for all things Kia!
Steve in the Service department is hands down the best service person ever!!! 10 Stars! He is so friendly and keeps me posted on what they did with my car.
We’ve brought our Telluride to Kia of Beavercreek multiple times, and every visit reinforces why we keep coming back. The team consistently delivers top-notch service with a strong focus on customer care. From check-in to pickup, they’re professional, efficient, and genuinely committed to making the experience smooth and stress-free. Great service, great people—highly recommend!
I thought long and hard about writing one of these and I felt like I needed to let other people know just how awful this service center is. I had my vehicle towed there with a blown head gasket. Luckily under warranty but I learned quickly that this service center let me down. I was belittled and brushed off for being a female taking care of this. The service manager got involved and I expressed I was concerned to receive my vehicle and that there would be issues. He assured me that they were reputable and even if I wasn'... Read More DealerRater - Sep 28, 2025
Exceptional customer service! Very pleased with my visit.I Definitely will be coming back to have my vehicle serviced.
Nick was fantastic. He made the entire purchase quick and easy start to finish. Give him a call.
Great Service and Steve in the service department is the best. He is always friendly and gives great customer service
Wasn’t expecting to buy a car, but offer was something I couldn’t refuse for a hybrid vehicle! All this in less than 2.5 hours walking out the door! Everyone was helpful!
It went smooth and great customer service care that was provided will always return and come back to this dealership
Fast friendly service with fixing a recall. Loved the text updates and video sent about my daughter's car
The Kia dealership is very friendly and fast . Always willing to help with anything they can. Thank for what you do. Brad Arnold will take excellent care of you and your vehicle
I was seen immediately upon arriving at my appointment time. I was thoroughly informed of the reason for the service and asked if I had any other concerns or issues. I was given an estimated time for the service, but it was completed well before that. The waiting room is very comfortable, and the coffee was good. Upon checkout I was informed of what they did (software update) and saw that they also performed a very thorough vehicle check. Very good experience!
Excellent service. Very professional. 'quick service, . I was very please with the amount of time spend at the dealership.
Easy to schedule my appointment with KaiA of Beavercreek. The communication from the staff was great. The appointment went smoothly and efficiently.
The technicians were very professional and friendly. The service was great thanks a lot guys!
Always excellent service. It's the only place I take my car for regular service
I was able to make my appointment online for a oil change online few days prior. The process was really easy. My vehicle was taken in right away. The wait was pleasant in the roomy quite seating area. I appreciate that they provide office type counters if you need to work on your laptop. My wait was not very long.
