Customer Testimonials
Fast and friendly service. No pressure and the staff was very knowledgeable.
Absolutely top notch. I was greeted by a very nice guy name Jason Baker. Took care of my Car right away. Walked me around to the refreshments, TV, bathrooms and explained where everything was. Told me what my car needed and got it fixed. Bought my car in Fairfield OH but will be taking it to Beavercreek fro now on.
All of the gentlemen I spoke with and worked with were kind,knowledgeable and respectful. I am quite pleased with Kia of beaverxreek service
Quickly came to an equitable deal. Salesperson was knowledgeable and financing was figured out in papers signed without much delay
A + all the way, Fast efficient service, employees are all very knowledgeable.explain there service work. Smooth operation. &
Thank you Kia of Beavercreek for the hospitality!
Had my car serviced at Kia of Beavercreek and they did a fantastic job. I dropped it off in the morning and it was done before I got off work. I will continue to do give them my business! Great job!
Tyler is very helpful and it very knowledgeable about the cars and deals. The whole dealership was very friendly
I received excellent, expedient service of my vehicle. It was my first time visiting this service center and I was very pleased with the customer service. I was introduced to a service consultant immediately upon my arrival. I was kept informed of the status of my vehicle. My service consultant reviewed the results of my multi-point inspection with me while service was being performed. The service was performed quickly. My vehicle was ready sooner than was originally promised. I was very pleased with the service and would highly recommend Kia of Beavercreek.
I believe Kia of Beavercreek is a great dealership. My multiple experiences getting my Kia serviced has been outstanding including the kind of open and honest customer service that is so sorely missing these days. Thank You and Kudos to Jason and the other members of the service team!!!
Bought our 2023 Forte GT here in January. Easy process all around no complaints for the business or staff. They had a decent selection and friendly staff. I was disappointed there were no finance options/relationships with large known banks like Chase and PNC hopefully that can change. I didn't like having to open up another bank/credit Union account.
Loved my service. They kept me informed every step of the way. Very personable but professional.
Really good customer service and very helpful
Computer system was down on our appointment date, and in spite of that the service was handled timely and professionally. Questions were answered and procedures explained. Good customer communication.
They were super fast to get my car in and done. They were also very thorough about giving me the details about my service check, even though there was nothing wrong with my car. In addition they walked me out to my car and opened the door for me to get in at the end of the appointment. The best!
Excellent service from the moment I arrived. I was nicely greeted by the service rep who verified the issue with my vehicle. Everything was explained, then I went to the waiting area. This is very nice and clean as were the restrooms. I am very happy and impressed with my experience at Kia of Beavercreek, and I plan to return there for my Kia servicing needs.
Everyone was friendly, and more importantly - honest and straightforward. We ordered an EV6 through them (one of the few that doesn't tack on any extra "market adjustments" and let's you order custom builds), and are super happy with the experience and the car.
Was looking for few months, this one popped up at Beavercreek. 50 mile trip and well worth it. Collin is a get person, no pressure very accommodating. I went from a Jeep Wrangler to a Soul. Very happy handles well have gotten 34 MPG with it. 6 Speed Manual. Very easy happy I came here
Loved this place and Chad our salesman was so great to work with. He helped me with everything and took the time to show me everything about the dealership and my new car.
Collin and Chad were incredible throughout the purchase process. Collin and Chad texted me across many months providing status updates on the order. The dealership is one of the very few that orders vehicles at MSRP. Waited a bit over 5 months, well worth it! Definitely recommend the dealership! Only thing that could be better is that the critical finance documents are given more time to review before being signed. I understand that there are several forms to sign but we all know the critical ones 😉
Comfortable no real pressure all around pleasant experience, salesperson very amicable and knows his business
I had so much trouble getting my vehicle repaired that I had to contact the CEO and get a case manager. My case manager told me to get my vehicle towed to Hyundai downtown Nashville. For almost a month Downtown Hyundai has misplaced my vehicle and they are dodging my case manager because of it. I have absolutely no way of getting around and they are showing no concern at all.
My routine preventative maintenance was scheduled, conducted, and completed with ease. The real-time status updates via text messages were a pleasant surprise, and took the guesswork out of when my car would be ready.
They are always nice and keep you informed about your car and how much it will cost.
Salesman Cory and service department guys are the best!!
My experience getting my certified pre-owned 2022 Kia Soul was exceptional! Ryan Hauger helped me out from afar as I am actually located in Memphis, TN. My heart was set on a '22 Turbo, though, and Kia of Beavercreek was the closest one at about 8 hrs! So we set plans to get everything prepped so that I could drive up there and pick it up. He was extremely responsive via phone and expedited all the paperwork to me so I could complete it and send it back ASAP. We made sure I had everything I needed and when the day came, I ...
I love Kia of Beavercreek...always a nice experience, wth professional and very helpful people!
Collin was professional and knowledgeable about the Kia Sportage. he did not pressure me into buying something I did not but just presented the facts and I took it from there. Such a comfortable car with a great, eye-catching look!
Unlike its sister store Kia of Dayton, Kia of Beavercreek's staff are always professional, always friendly, very knowledgeable, and seem to do it right the first time. I've never had any issues with Kia of Beavercreek, and I hope it continues that way.
Chuck was amazing ! So glad that I took my car to Kia is Beavercreek.
I was extremely pleased with the service I received when taking my 2023 Niro in because of an odd noise. They kept me aware of what was going on and assured me if I were to have it happen again to bring it in.
Cody Chatterton was very helpful in analyzing options for our car purchase for our daughter Sarah. Thanks so much for all your help!
Great service. Went in to place an order for a K5 and was there for just half an hour to place the order. They said 2-4 months and the car came in 19 days. It was about another hour to sign the paperwork for it, and that was it. Fast, effiecient, great service. Would highly recommend
Jason greeted me with a friendly smile and informed me of what will be done and if I had any concerns that they could check on or help with. . I was happy knowing that my soul was treated with care.
Absolutely great service and discussions and direction in purchasing my new Kia Sportage!! Collin is the best salesman!! He took the time to show us cars and explain and teach us all about the new Kias. So very happy to have met him!!!
Great customer service and follow through detail on all service provided!
Ryan went above and beyond to help us seal the deal on our car. I will be checking back with him again the next time I’m in the market for a car.
Great customer service in not only the service department but throughout the dealership…great experiences from purchase to regular scheduled maintenance. Really appreciate the focus on the customer…many continued returns.
Jason was amazing and very informational. He explained things about the Rev Rewards and saved us money. He kept us informed on our vehicle while it was being serviced. We were in and out quick.
Exceptional service!! Called and got an appointment the same day, had to have my car towed in, Jason Baker took care of me of from start to finish. And the service manager provided me shuttle service just to make sure I got home. And was told that he was going to provide me return shuttle to pick-up my car, and I live 30 plus miles away. With all that's going on in today's world, it's good to know that there's a place where you can still get good service. Kia of Beavercreek my hat's off to ...
Great service. Rayon did a great job getting us in are 2023 Kia Forte
good customer service a little pricey for my budget
Kia of Bevercreek has always provided excellent service for my car. They have answered all of my questions and the wait time I was given each time was accurate. They also have great coffee
Thanks to Ryan for the convenience and courtesy attitude and swift and efficient work ethic. I will definitely pass along my experience with anyone looking for a new or used vehicle. Thanks again!
They do good work but the communication between mechanic and service representative needs to be improved in order to keep the customer informed of the status of the vehicle. Other than that, my part was ordered and arrived in the estimated time. Service was done a day or two earlier than I expected. After 2 weeks with no vehicle this was appreciated. Car runs like new and even though a bit on the pricey side, my final charges were less than the estimate. Thanks guys!
Quick and easy, great service as well. 10/10 recommend
The service and friendliness of the staff was great. They kept me informed of all steps. Very satisfied with this service department .
I had a recall issue and Jamaul, in the service department was the BEST! He greeted me as soon as I drove up, got all of the info quickly then offered me a complimentary Lyft ride home so I didn’t have to wait there. In an hour he called and said the car was ready! It was probably the best, most efficient experience I’ve ever had at a dealership!
Very professional employees. Clean, friendly, welcoming facility.
Cody & John made my car buying experience great. I would highly recommend buying from this Kia location! The entire process was very professional & stress-free.
Kia of Beavercreek is great about getting you in...the staff is always helpful....I recommend scheduling any of your service needs with them!!!
Came in for my recall. Took less than 30 minutes, so I hope it was done ok. Guy at the podium was not overly friendly in the beginning but really nice and talkative when I was leaving. Talked about how the car looked for being a 2015. Said it was in the best shape he had ever seen any 2015. So I thought that was nice. I need to go back for my 60k check up in a while, it is the only KIA dealership that is remotely close to where I live and it is over an hour away. I did not ...
They are very professional and they have great customer service and very friendly. Fast too
Kia of Beavercreek and my salesman, Tyler Blosser were just GREAT! Attention to every detail is given and he is so personable.
Confirmation of my appointment was a challenge but once I arrived I was treated professionally and fairly. The hood was not latched when I left the dealership. I had to pull over before I got far on the highway and get out to close the hood. Greasy handprints on both the outside handles and inside door handles.
Collin Chatterton was amazing in assisting me purchasing a new vehicle. I highly recommend my friends come here for saving time and money. The only thing I would complain is the finance guy sold me GAP insurance and told me I'm not allowed to decline purchase of the GAP, that was a lie.
Polite, they listen, make positive suggestions... Feels like family!
As always, they treated me with respect and did a great job with my vehicle.
Service center was extremely pleasant to deal with and fast.
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great staff-Angel was awesome 👌 easy access helpful timely didn't wait long for appointment
Ordered my Kia Telluride from this dealership back in February of 2022. I live in Cincinnati and did not like the way the Wyler Kia Dealership was marking up cars above MSRP. This is my second purchase of the Kia brand. My first Kia was a 2017 Kia Sorento SXL which has been a great vehicle. The Beavercreek Dealership was not charging a Dealer markup and was willing to order me my new Telluride at MSRP. The experience considering the environment was excellent.
Chad was very helpful at finding some financing for us at a good rate. We did have to wait two months to get the car since they had none in stock and we had to pay $2000 down. And we had to pay MSRP and nothing over which was OK since all the dealers are doing that now. The car was cleaned up and full of gas when we went to pick it up and Chad went over all the features with us and help set it up the phone. We felt it was an overall great experience and would recommend ...
Kia of Beavercreek is always professional and efficient. Josh Dodge was very helpful. thank you.
Josh has Great customer service.
