If you have ever clipped a parking curb at the Fairfield Commons mall or misjudged a raised median in the Greene Town Center lot, you know that uncomfortable thud that makes you wince and hope nothing is seriously wrong. What most Kia Seltos and Soul drivers do not realize is that even low-speed curb contact…
Last month, a Kia Sorento came into our service bay after the owner noticed a hollow thudding sound every time they crossed a speed bump in The Greene’s parking area. They had been brushing it off for weeks, assuming it was just the nature of the lot. When we got underneath, we found two failed…
Last fall, a 2023 Kia EV6 came into our service department on Heller Drive at 22,000 miles with front tire wear that would have been unremarkable on a 60,000-mile gasoline vehicle. The owner had replaced the original equipment tires at 18,000 miles with a set of standard all-season tires from a general tire shop, selected…
Last March, a 2022 Kia Sorento came into our service bay after its owner had a small stone chip repaired on his windshield at a quick-service glass shop near Fairborn. The technician there had not mentioned that windshield work on vehicles with forward-facing cameras requires a Drive Wise recalibration afterward. He drove another 4,800 miles…
A Kia Carnival owner came into our service bay last month after his family’s Yellow Springs day trip had been cut short when the low tire pressure warning appeared on SR-343 east of Fairborn, twelve miles from the nearest service facility. A slow leak in the passenger rear tire that had been building for two…
A Kia Telluride owner came into our service bay last month after her forward collision system had triggered an unexpected emergency braking event on I-675 northbound near the Wilmington Pike interchange with her family in the vehicle. There was no vehicle or obstacle ahead that warranted the response. She had assumed the system was functioning…
A Kia Telluride owner came into our service bay last month after his infotainment system had been freezing and rebooting on his daily commute on I-675 between Beavercreek and Kettering for nearly six weeks. He had taken it to an independent electronics shop near Fairborn that performed a generic Android system reset, assuming the underlying…
A Kia EV9 owner came into our service bay last month after growing frustrated that his charging sessions at the DC fast charger near the I-675 and Wilmington Pike interchange were regularly taking 45 minutes or more to reach 80 percent, well beyond the 25-minute window he had been promised during the purchase process. He…
A Kia Telluride owner came in last March after noticing a loud hum from the front axle on I-675 that hadn’t been there in the fall. He had leaned heavily on Terrain Mode through a tough Greene County winter, assuming the system was managing his tires through the ice and snow on Heller Drive and…
Last month, a Kia Sportage Hybrid came in from Fairborn after its owner had been dismissing a subtle hesitation on electric-to-gasoline engine transitions for about two months. She had taken the vehicle through a national chain oil change service three times since purchase and had been told each visit that the vehicle passed their standard…
Telluride Hybrid