Rachel had been driving the same category of Japanese sedan for eleven years and had never seriously considered switching brands. She came into Kia of Beavercreek last month on a friend’s suggestion, skeptical and fully expecting to leave unimpressed. She sat in the 2027 K4, interacted with the AI-integrated cockpit for twelve minutes, and asked…
A Kia Telluride owner came in last March after noticing a loud hum from the front axle on I-675 that hadn’t been there in the fall. He had leaned heavily on Terrain Mode through a tough Greene County winter, assuming the system was managing his tires through the ice and snow on Heller Drive and…
Last month, a 2026 Kia EV9 GT came in from Centerville after its owner had noticed inconsistent DC fast charging behavior at multiple NACS stations along I-70 and I-75 over the previous six weeks. The charging sessions would initiate correctly but throttle to significantly reduced rates after five to eight minutes, cutting sessions that should…
Last month, a Kia Sportage Hybrid came in from Fairborn after its owner had been dismissing a subtle hesitation on electric-to-gasoline engine transitions for about two months. She had taken the vehicle through a national chain oil change service three times since purchase and had been told each visit that the vehicle passed their standard…
Last month, a Kia Sportage came in from Centerville after its owner noticed a grinding sensation when braking at the bottom of the hill on Feedwire Road. She had felt a subtle pulsation through the brake pedal since February but assumed it was road texture and kept driving her normal route through Beavercreek and down…
Last month, a Telluride came in from Fairborn after its owner had been planning a Memorial Day weekend drive up to Cedar Point with his family. He had noticed a faint vibration on the highway for most of the winter but kept putting off the inspection until after the holidays, then after tax season. Three…
Last fall, a 2020 Kia Telluride came into our Heller Drive service center for routine maintenance when the owner casually mentioned “the brakes feel a little soft lately.” Inspection revealed brake pads worn to less than 2mm thickness—dangerously thin—and contaminated brake fluid with 4% moisture content that had lowered the boiling point to unsafe levels….
Telluride Hybrid