A current Carnival owner came into our showroom last month after reading early coverage of the 2026 Carnival Hybrid and wanting to understand how the hybrid powertrain would change the ownership experience compared to his current gasoline-only model. He made the 90-minute drive from Columbus specifically to speak with our product team because he had…
A Kia Telluride owner came into our service bay last month after her forward collision system had triggered an unexpected emergency braking event on I-675 northbound near the Wilmington Pike interchange with her family in the vehicle. There was no vehicle or obstacle ahead that warranted the response. She had assumed the system was functioning…
A Kia Telluride owner came into our service bay last month after his infotainment system had been freezing and rebooting on his daily commute on I-675 between Beavercreek and Kettering for nearly six weeks. He had taken it to an independent electronics shop near Fairborn that performed a generic Android system reset, assuming the underlying…
A Kia EV9 owner came into our service bay last month after growing frustrated that his charging sessions at the DC fast charger near the I-675 and Wilmington Pike interchange were regularly taking 45 minutes or more to reach 80 percent, well beyond the 25-minute window he had been promised during the purchase process. He…
Last month, a 2026 Kia EV9 GT came in from Centerville after its owner had noticed inconsistent DC fast charging behavior at multiple NACS stations along I-70 and I-75 over the previous six weeks. The charging sessions would initiate correctly but throttle to significantly reduced rates after five to eight minutes, cutting sessions that should…
Last month, a Kia Sportage Hybrid came in from Fairborn after its owner had been dismissing a subtle hesitation on electric-to-gasoline engine transitions for about two months. She had taken the vehicle through a national chain oil change service three times since purchase and had been told each visit that the vehicle passed their standard…
Last month, a Kia EV6 came in from Fairborn after its owner had noticed his displayed range had not recovered to expected levels even as March temperatures climbed into the 50s. He had dismissed the issue through winter as normal cold-weather range reduction and never scheduled a service appointment since taking delivery fourteen months earlier….
Last month, a Kia Sportage came in from Centerville after its owner noticed a grinding sensation when braking at the bottom of the hill on Feedwire Road. She had felt a subtle pulsation through the brake pedal since February but assumed it was road texture and kept driving her normal route through Beavercreek and down…
Last month, a new 2025 Kia Sorento owner from Centerville asked during their first service appointment: “What maintenance does my Sorento actually need versus what’s just optional upsells?” They’d heard conflicting information from friends, read confusing advice online, and wanted clear guidance on protecting their investment without overspending on unnecessary services. After reviewing the actual…
Last fall, a 2020 Kia Telluride came into our Heller Drive service center for routine maintenance when the owner casually mentioned “the brakes feel a little soft lately.” Inspection revealed brake pads worn to less than 2mm thickness—dangerously thin—and contaminated brake fluid with 4% moisture content that had lowered the boiling point to unsafe levels….
Telluride Hybrid